Mobile Marketing: What's At Stake & What We're Doing About It

Mobile-ac-welcome The future of Mobile Marketing is in jeopardy. Frivolous lawsuits have been moving through our nation's courts, and one closely watched case, Satterfield v. Simon & Schuster, Inc, has reached a critical moment. On June 19, 2009, The US Court of Appeals for the Ninth Circuit ruled against Simon & Schuster, and in doing so, has twisted the meaning of the Telephone Consumer Protection Act of 1991 in a way that imperils the entire mobile marketing industry.

The court has ruled that any computer that sends texts is considered an auto dialer, which puts any mobile marketing campaign on the wrong side of the law.

How could they interpret a computer that sends text messages to be an auto dialer? The court found that because a computer has the capability to generate a random list of numbers -- like an auto dialer -- it is an auto dialer (if you don't see why this is absurd, consider that your cellular phone is a computer). So, it doesn’t matter whether you adhere to MMA Best Practices, whether your list is opt-in, or whatever other precaution you have taken -- the interpretation, and thus your liability, rests on the issue of capability.

Keep reading to find out what happens next, and what you can do about it »

11/18/2009

Show Your Support For Our FCC Petition

Want to show your support for our FCC petition? Get in touch with us at tcpa@clubtexting.com and we'll give you all the details.

Or, if you'd like just head over the FCC website and submit your support right now.

06/30/2009

FOR IMMEDIATE RELEASE: Mobile Advocacy Coalition forms to lobby FCC

Mac

FOR IMMEDIATE RELEASE
 
Contact: Shane Neman
Tel: (212) 255-4663
Email: tcpa@eztexting.com
Web:
http://www.mobileac.org
 
The Mobile Advocacy Coalition forms to lobby the FCC & protect the future of mobile marketing
 
(New York, NY) Tue June 30, 2009 – The Mobile Advocacy Coalition (http://www.mobileac.org) was formed in June 2009, in response to the Court of Appeals for the Ninth Circuit's ruling in Satterfield v. Simon & Schuster, Inc. The Court's decision to remand includes instructions that twist the meaning of the Telephone Consumer Protection Act of 1991 in a way that imperils the entire mobile marketing industry. According to the decision, any computer that sends texts is effectively considered an auto dialer, which puts any mobile marketing campaign on the wrong side of the law.
 
What is the Mobile Advocacy Coalition’s mission? We are comprised of mobile marketing firms, mobile software providers, and SMS aggregators, all working together to lobby the FCC to issue a Declarative Order establishing our industry partners as “mere conduits” under the Telephone Consumer Protection Act of 1991. “Fax broadcasters and the cellular carriers have specific exemptions from the FCC as they are considered to be ‘mere conduits’,” says Shane Neman, Ez Texing CEO & Mobile Advocacy Coalition founder. “We too are merely the technology providers, and yet still can be liable under the law because no specific exemption is exists for us.”
 
How could the Court interpret a computer that sends text messages to be an auto dialer? The court found that because a computer has the capability to generate a random list of numbers -- like an auto dialer -- it is an auto dialer (if you don't see the issue with this interpretation, consider that your mobile phone is a computer). So, it doesn’t matter whether the mobile marketer adheres to MMA Best Practices or ensures that a list of numbers is opt-in; the interpretation, and thus liability, rests on the issue of capability.
 
What happens next? The Court of Appeals has remanded this case to the District Court for further litigation, as they did not agree with the District Court's sensible finding that a computer sending opt-in texts is not an auto dialer. If this interpretation stands, anyone who sends out an SMS-based mobile marketing campaign will be in violation of the TCPA.
 
How can industry members help? We are currently building a broad coalition of industry participants to lobby the FCC for a Declarative Ruling. We are working with Scott Delacourt, a lawyer at Wiley Rein LLP, who has worked extensively with the FCC, representing the mobile industry.
 
 
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06/24/2009

Immediate Reaction To The 9th Circuit Ruling On Satterfield

On June 19, 2009, The US Court of Appeals for the Ninth Circuit Court handed down their ruling in the case of Satterfield v. Simon & Schuster, Inc. The effects of this decision are unequivocally negative for all participants in the mobile marketing ecosystem.

We've collected some immediate reactions from around the web:

Mobile Marketer: Reinstatement of $90M lawsuit against Simon & Schuster may affect SMS marketing

The Federal Court of Appeals for the Ninth Circuit has reinstated a $90 million class-action lawsuit against book publisher Simon & Schuster for an SMS promotion related to author Stephen King’s “The Cell” horror novel.

Announced Friday, June 19, the decision holds that text messages were under the purview of the federal Telephone Consumer Protection Act that makes it unlawful to generate automated calls to mobile phones.

...

It is important to note that the Ninth Circuit didn’t decide that Simon & Schuster violated any law.

Instead, it decided that the district court should not have granted summary judgment in the company’s favor because of various outstanding factual issues.

Nevertheless, this decision — along with whatever the district court decides on remand — is likely to affect every company that sends text messages to consumers. 

Proskauer Rose LLP New Media & Technology Blog: Ninth Circuit Executes Dictionary Attack on Telephone Consumer Protection Act

On the issue of whether the sending of a text message constitutes a "call," the court noted that not only did the TCPA not contain a definition of the term, text messaging had not been invented in 1991 when the statute was enacted. The court therefore turned to the definition of the term as interpreted by the Federal Communications Commission and evaluated whether the agency's  definition was reasonable, i.e., that the term "call" is not limited to voice calls and includes text messaging. The court relied on one of several dictionary definitions of the word "call," selecting the very broad definition: "to communicate with or try to get into communication with a person by a telephone."

...

On the issue of whether the message was sent via an ATDS, the court focused on the statutory definition of the term: "equipment which has the capacity—(A) to store or produce telephone numbers to be called, using a random or sequential number generator; and (B) to dial such numbers." The appeals court concluded that summary judgment should not have been granted on the issue of whether the message had been sent via an ATDS because there was disputed testimony as to whether the equipment used to send the messages had the "capacity to store or produce telephone numbers to be called, using a random or sequential number generator." Notably, the court found that the actual message need not be sent using this particular "capacity," and the equipment used need only have such capacity. Because this was a disputed issue of material fact, summary judgment should not have been granted on this issue, the appeals court concluded.

Davis Wright Tremanie LLP Privacy & Security Law Blog: Has The 9th Circuit Raised The Bar For Text-Message Affiliate Marketing?

Did text-message advertising get more difficult after last week’s decision by the U.S. Court of Appeals for the Ninth Circuit in Satterfield v. Simon & Schuster, Inc.? Perhaps so, but not principally for reasons cited by many accounts and commentators reporting on the case.

...

It found, given dueling expert testimony, a material fact question that needed to be tried, as to whether the equipment that sent the text was an ATDS. It also held, based on Federal Communications Commission (“FCC”) pronouncements, and on the law’s legislative history and intent, that text messages are “calls” under the TCPA. This part of the decision became the headline in much reporting and commentary on the case, not to mention speculation about what it means to marketers. But classifying text messages to phone numbers as ATDS transmissions is hardly news – the FCC said they were over five years ago, and reiterated as much in adopting rules under the CAN-SPAM Act (which govern mobile service commercial messages to email addresses, which differ from text messages to phone numbers), so that question was never in serious doubt.

Mobile Marketing Watch: $90M Awarded In SMS Spam Case, Best Practices Anyone?

While specific rules and regulations regarding SMS messages are still a bit ambiguous, Simon & Schuster claimed that it didn’t use an auto-dial system, and that no “calls” took place as defined by the federal law.  The company also claimed that Satterfield and other users had given consent by agreeing to the terms of ringtone downloads, and thus had opted-in to receiving further marketing messages.

Originally, Oakland federal district court judge Claudia Wilken sided with Simon & Schuster, though she did not rule on the question of whether a text message constitutes a telephone call- the most important aspect of the case.

Other reactions:

  • The Complex Litigator: In Satterfield v. Simon & Schuster, Inc., Ninth Circuit defers to FCC and construes text messages as "calls" under TCPA
  • Quill & Quire: Court rules against S&S in Stephen King text messaging case
  • NY Times Media Decoder: Appeals Court Sides With Woman Who Objected to Publisher’s Text Message

Any must read analyses that we missed? Let us know in the comments.